Regulatory-Grade Investigative Services
Hettrick, Cyr & Associates, Inc. (HC&A) provides specialized investigative services involving allegations of abuse, neglect, and exploitation within regulated care environments.
HC&A investigators are certified by the Connecticut Department of Developmental Services (DDS) and maintain licensure through the Connecticut Department of Emergency Services and Public Protection (DESPP) as Professional Investigators (CT License A-904). Investigations are conducted in accordance with applicable statutes, DDS investigative protocols, and established regulatory standards, ensuring findings are objective, comprehensive, and defensible.
HC&A is experienced in conducting investigations initiated through the Abuse Investigation Division of DDS, including matters involving complex factual circumstances, vulnerable populations, and heightened regulatory oversight.
Why Choose HC&A
Investigative Scope & Standards
HC&A applies a structured investigative methodology that incorporates:
- Evidence-based fact development
- Witness and subject interviews
- Records analysis and corroboration
- Regulatory and statutory alignment
- Clear and defensible findings
All investigations are conducted with a focus on accuracy, impartiality, and adherence to legal and ethical standards.
Categories of Investigation
HC&A conducts investigations involving, but not limited to, the following categories:
Abuse
The willful infliction of physical pain or injury, or the intentional deprivation of services necessary to ensure an individual’s physical safety.
Psychological Abuse
Acts or omissions that result in emotional harm, fear, intimidation, humiliation, or degradation, or otherwise adversely affect an individual’s psychological well-being.
Verbal Abuse
The use of threatening, intimidating, or demeaning language that may reasonably be expected to cause emotional distress or harm.
Neglect
The failure of a caregiver, through action or inaction, to provide the services necessary to maintain an individual’s health, safety, and overall well-being.
Neglect may include, but is not limited to:
- Failure to provide adequate supervision or care
- Failure to respond appropriately to incidents of inappropriate or unwanted sexual contact between individuals receiving services
- Situations in which an individual is unable to care for themselves and necessary supports and services are not provided
Financial Exploitation
The unauthorized or improper use, misappropriation, or theft of an individual’s funds, assets, or property.
Sexual Abuse
Any sexual contact or activity involving a caregiver, staff member, volunteer, or family member and an individual, including circumstances where consent is not legally valid or is otherwise compromised.
Regulatory Compliance & Investigative Integrity
All HC&A investigations are conducted in strict accordance with:
- DDS investigative standards and protocols
- Applicable state statutes and reporting requirements
- Established legal and ethical guidelines governing investigative conduct
Investigative findings are documented in a manner suitable for:
- Regulatory review
- Administrative action
- Legal proceedings and evidentiary use
Our reports are designed to clearly articulate facts, analysis, and conclusions, ensuring they withstand scrutiny in regulatory, administrative, and legal settings.
Experienced in Complex and Sensitive Matters
HC&A investigators possess extensive experience handling matters involving:
- Vulnerable populations
- Allegations of caregiver misconduct
- Multi-party and conflicting accounts
- Time-sensitive and high-liability situations
Each investigation is conducted with professional discretion, sensitivity, and a commitment to factual accuracy.
Compliance & Regulatory Standards
Hettrick, Cyr & Associates operates as a Consumer Reporting Agency (CRA) and adheres to all applicable federal and state regulations governing employment screening.
Our services comply with:
- Fair Credit Reporting Act (FCRA)
- Americans with Disabilities Act (ADA)
- Gramm-Leach-Bliley Act (GLBA)
All investigations are conducted in a manner that is legally compliant, ethically sound, and consistent with industry best practices.
Trusted Investigative Partner
Organizations and agencies rely on Hettrick, Cyr & Associates to conduct investigations that require precision, credibility, and regulatory alignment.
Our commitment to investigative excellence, compliance, and defensible findings ensures that clients receive the information necessary to make informed decisions and meet their legal obligations.
Get In Touch
Contact us today to discuss your needs or request a quote. Our team is here to assist you every step of the way.