Verification of Treatment, Providers & Undisclosed Medical Activity
Accurate evaluation of a claim often depends on a clear understanding of an individual’s medical treatment history, provider involvement, and related activity. When questions arise regarding treatment, undisclosed care, or provider legitimacy, a structured medical canvass can provide critical clarity.
Hettrick, Cyr & Associates, Inc. (HC&A) provides comprehensive Medical Canvass Services designed to identify, verify, and document medical treatment, provider relationships, and potential undisclosed care relevant to an investigation.
Our services support insurers, self-insured organizations, third-party administrators, and legal professionals in obtaining reliable, actionable information necessary for effective claims management.
Why Choose HC&A for Medical Canvass Services
Investigative Medical Verification
HC&A conducts targeted medical canvasses to determine whether an individual has received treatment from known or undisclosed medical providers.
Our investigative process is designed to:
- Identify treating physicians, clinics, and facilities
- Confirm dates and frequency of treatment
- Detect potential undisclosed or additional treatment providers
- Verify provider legitimacy and specialty
- Establish continuity and scope of care
This process helps ensure that the full medical picture is accurately understood.
Canvass Methodology
Medical canvasses are conducted using structured, field-based and research-driven approaches, which may include:
- Contact with medical offices, clinics, and facilities
- Verification of patient status where permissible
- Identification of additional or affiliated providers
- Geographic canvassing of relevant medical facilities
- Coordination with other investigative findings (e.g., surveillance, OSINT)
All canvassing activities are conducted in a manner that is professional, discreet, and compliant with applicable privacy and legal standards.
Investigative Applications
Medical canvass services are commonly utilized in:
Insurance Claim Investigations
Verification of treatment related to workers’ compensation, liability, and disability claims.
SIU & Fraud Investigations
Identification of undisclosed treatment, excessive treatment patterns, or provider inconsistencies.
Claims Defense & Litigation Support
Establishing a complete and accurate medical treatment history to support case strategy and legal review.
Catastrophic & High-Exposure Claims
Ensuring all treating providers and medical services are identified and properly documented.
Identifying Key Issues
A properly conducted medical canvass may reveal:
- Undisclosed or previously unknown treatment providers
- Gaps or inconsistencies in reported medical history
- Treatment patterns that warrant further review
- Potential overutilization or irregular provider activity
- Additional medical context relevant to the claim
These findings provide valuable insight for claims professionals and legal counsel.
Compliance & Confidentiality
HC&A recognizes that medical-related investigations must be conducted with strict adherence to privacy laws and regulatory standards.
All medical canvass activities are performed in accordance with:
- Applicable privacy and confidentiality requirements
- State and federal regulations governing medical information
- Ethical investigative practices
Information is obtained and documented in a manner that is appropriate, lawful, and defensible.
Integrated Investigative Approach
Medical canvass services are often most effective when integrated with:
- Surveillance investigations
- Background investigations
- Social media and OSINT analysis
- SIU case reviews
This coordinated approach provides a comprehensive understanding of the claim and associated medical activity.
Accurate Information. Informed Decisions.
Organizations rely on Hettrick, Cyr & Associates for Medical Canvass Services that deliver clarity, accuracy, and investigative insight.
Our findings assist clients in:
- Verifying reported medical treatment
- Identifying undisclosed care
- Supporting claims evaluation and defense
- Reducing exposure to improper or fraudulent claims
Contact HC&A
For additional information regarding HC&A’s Medical Canvass Services, please contact our office.
Our investigative professionals are available to assist with your case-specific needs.